Small Business Marketing in Miami
The typical Miami-Dade business is a handful of people and an owner who answers the phone between jobs. We help those businesses get found and picked with plain, effective websites in English and Spanish, Google Business Profile and neighborhood search work, carefully limited ad spend when it makes sense, and simple tools that catch every call and message.
The local market
Seven in ten are tiny
Miami-Dade's employer count for 2023 stood at 98,394, and 68,608 of those, or 69.7 percent, sat in the Census Bureau's smallest size band, under five employees. Broward added 46,738 more in that size class. Owners in businesses this size juggle sales, service and operations, so their marketing has to keep running without daily attention.
Customers in two languages
Census figures for the city of Miami count 335,492 people over age four whose household conversation happens in something other than English, overwhelmingly Spanish. A neighborhood bakery, tax preparer or repair shop that answers the phone, posts and publishes pages in Spanish as well as English reaches a much bigger slice of its own block.
Owner-led business hurdles
No time for marketing
Owners are busy running the business. We set up systems that keep working in the background, with a short monthly summary that shows what is paying off and what to drop.
Missed calls are missed sales
When the owner is with a customer, calls go unanswered. An automatic text back and a simple shared inbox catch those leads before they dial a competitor.
Spending wisely
Small budgets need focus. We start with the basics that pay back fastest, such as maps visibility and reviews, before adding any paid campaigns on top.
Small business services
Areas we serve
We help small businesses win customers in neighborhoods across Miami-Dade, including:
- Miami Beach
- Coral Gables
- Brickell
- Wynwood
- Doral
- Hialeah
- Aventura
- Kendall
- Coconut Grove
- Homestead
Questions and answers
Usually the free basics: a fully filled-out Google Business Profile, a habit of asking every customer for a review, a phone-friendly website, and Spanish content if your customers speak Spanish. Those tend to pay back before anything else.
Usually. By Census estimates, English-only households are a minority in Miami: about 77 percent of residents use another language at home, mostly Spanish. Spanish pages, posts and phone service widen your reach.
Very few after setup. We do the work, send a brief monthly summary and come to you only for decisions such as new offers, photos and final approvals.