How to Choose a Marketing Agency: Buyer's Guides by Industry

By Brendan Scott, PresidentPublished Editorial standards

Choosing a marketing partner is a bigger decision than picking a channel. These guides compare the main options, an in-house hire, a freelancer, a generalist agency, a specialist agency and Commerce Media Group, and list the questions to ask in your industry. Each one says when we are a good fit and when another option is better.

How we evaluate marketing partners

Every guide applies the same five questions. Commerce Media Group sells the services these guides describe and is listed as one of the options.

  1. Industry rules. Does the partner know the ad policies and regulations that apply to your industry, and show you how they shape the work?
  2. The path to a sale. Can they build the whole route from ad to website to booked appointment, job or quote, rather than one piece of it?
  3. Follow-up. What happens to a lead in the first minutes and days, and who is responsible for it?
  4. Measurement. Do they report the numbers that map to revenue, such as cost per lead and return on ad spend, and tie leads to real sales?
  5. Who does the work. Will you know the people running your account, and can they explain what they changed and why?

How we write and check these guides: editorial standards.

Tell us about your project.